Effective Date: January 2025
Cross Street Realtors LLC (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with us through our website, in person, or by other means. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
• Contact Information: Name, address, phone number, and email address.
• Property Information: Details about properties you own, are interested in buying, or are renting.
• Financial Information: Mortgage pre-approval status, transaction details, and other real estate-related financial data.
• Technical Information: IP address, browser type, operating system, and website usage data collected through cookies, web beacons, and similar technologies.
• Other Information: Any additional information you voluntarily provide during communications, transactions, or registration processes.
2. How We Collect Information
We collect information through:
• Registration Processes: Data provided when you register on our website or use features like “Your Binder.”
• Cookies and Tracking Technologies:
o Persistent Cookies: Stored on your device after you leave our site to tailor future experiences.
o Session Cookies: Deleted after you leave the site and used for session-specific functionality.
o Web Beacons and Embedded Scripts: Tools that help analyze traffic, measure engagement, and personalize services.
o Do-Not-Track: Our system may not respond to “Do Not Track” requests from certain browsers.
• Real Estate Transactions: Information provided during purchases, sales, or rentals, including details shared with third-party professionals.
• Contests and Sweepstakes: Data submitted during voluntary participation in promotions or giveaways.
• Mobile Device Identifiers: Information collected if you use our site on a mobile device.
3. How We Use Your Information
We use the information we collect to:
• Facilitate real estate transactions, including buying, selling, and renting properties.
• Communicate with you about inquiries, updates, and transactions.
• Provide personalized property recommendations and market insights.
• Enhance website functionality and user experience.
• Comply with legal and regulatory requirements.
• Improve marketing and promotional efforts.
4. How We Share Your Information
We do not sell your personal information. However, we may share it with:
• Service Providers: Vendors assisting with IT support, marketing, or transaction coordination.
• Affiliated Professionals: Title companies, mortgage lenders, and inspectors involved in your transaction.
• Legal and Regulatory Authorities: To comply with legal obligations or protect our legal rights.
• Third-Party Links: If you navigate to third-party sites, their privacy policies will apply.
5. Data Security
We employ reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of storage or transmission is completely secure, we are committed to ensuring your data’s confidentiality.
6. Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
• Access the information we hold about you.
• Correct or update your personal information.
• Request the deletion of your data, subject to legal requirements.
• Opt-out of receiving marketing communications.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze traffic. You can manage cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from minors.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with the updated effective date. Please review this policy regularly.
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Cross Street Realtors LLC
201 S. Cross Street, Chestertown, MD 21620
Phone: 410.778.3779
Email: info(at)csrealtors(dotted)com
Website: www.csrealtors.com
Thank you for trusting Cross Street Realtors LLC. Your privacy matters to us.
